Privacy Policy

Introduction

This Privacy Policy explains how Feature Voice ("we", "our", or "us") collects, uses, and shares your information when you use our service.

Information We Collect

Account Information

When you register for an account, we collect:

• Your email address
• Profile information from Google (if you use Google OAuth), including your name and profile picture
• Account name and logo (if provided)

Usage Information

We collect information about how you use our service:

• Features you create
• Email tracking data (when emails are opened)
• Vote data

How We Use Your Information

• To provide and maintain our service
• To authenticate your account and maintain your session
• To enable feature voting functionality
• To track email opens for feature votes
• To communicate with you about your account

Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. The cookies we use are primarily for authentication purposes to maintain your login session.

Domains

We use the following domains to host and send emails from our service:

• featurevoice.io
• featurevoice-mail.com
• featuresvote.com

Third-Party Services

We use the following third-party services:

• Vercel: For hosting our application
• Supabase: For user authentication and database storage
• Google OAuth: For authentication and accessing Gmail services
• Google API: For sending emails via Gmail
• Paddle: For subscription management and billing
• ChatWoot: For customer support and communication
• Mailgun: For sending emails
• Resend: For sending emails
• Posthog: For web analytics
• Sentry: For error tracking

Each of these services has their own privacy policies that govern how they process your data.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

Your Data Protection Rights

You have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data

Account Deletion

You can delete your account and all associated data at any time by visiting the Settings page and selecting "Delete Account" in the Danger Zone section. This action will permanently remove all your data from our systems.

Email Tracking

Our service tracks when feature vote emails are opened using a transparent tracking pixel. This information is used to provide analytics on email open rates.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@featurevoice.io.

Boring Solutions, MB. Company Registration Number: 307419609.